Our commitments

1. Ranking and commitments of the Saint Sorlin d'Arves Tourist Office
2. Your opinion is important to us !
3. Do you have a complaint ?
4. Sustainable development
   1. At the Tourist Office
   2. In Saint Sorlin d'Arves
   3. Among professionals in the village
   4. On the Sybelles® ski area

2- Your opinion is important to us !

We take special care of the opinions expressed by visitors to our resort.
Feel free to send us your suggestions on the social networks :

• Trip Advisor
• Google
• Facebook

3- Do you have a complaint ?

To ensure that your opinion is taken into consideration as effectively as possible, we invite you to contact us directly.
Your complaint will be sent directly to the concerned department and to the Tourist Office management. The analysis of this feedback allows us to define actions for improvement.

• Contact the Saint Sorlin d'Arves Tourist Office

In Saint Sorlin d'Arves

At the municipal level, various initiatives are also being carried out to promote sustainable development in the area :

• Waste management and sorting :
  • Since 2023, waste sorting has been simplified: yoghurt pots, cream pots, trays, toothpaste tubes, plastic film, charcuterie packaging, crisp packets, blister packs, etc. now all go in the yellow bin.
    There is only one question to ask yourself: is my waste platic and paper or not ?
    Yes → I put it in the yellow bin.
    No → I put it in the household or glass waste bin.

  • Fichier

    Memotri - SIRTOM.pdf

• The municipality has improved household waste collection by installing semi-underground containers for sorting household waste from private individuals : household waste, glass, plastics and packaging. 
• The waste collection centre has been moved to the town of Saint Jean d'Arves, next to the gas station. It is open three afternoons a week on Tuesdays, Thursdays and Saturdays from 2pm to 5pm from early April to mid-December, and one afternoon a week on Thursdays from 2pm to 5pm from mid-December to the end of March. A variety of waste is accepted: scrap metal, bulky items, wood, paper, cardboard, rubble, plaster, green waste, tyres, etc. 

• Respect for the local environment :

  • Insect hotel located at the entrance to the village.

  • Communal flowering : sensible and controlled watering with plants chosen according to their water requirements and resistance to climatic conditions and altitude.

  • Flower maintenance : mulching is recommended to limit watering, retain moisture and control weeds. 

• Wetlands awareness :

  • A trail has been created in the Col de la Croix de Fer area, allowing visitors to learn about and understand the importance of preserving wetlands (information panels along the trail).

  • All the informations on www.maurienne.fr

• Environment and living conditions :

  • Control of advertising and signalisation : signalisation has been standardised throughout the municipality in order to reduce visual pollution.
  • Hiding networks: most networks are buried underground to improve the appearance of the environment.
  • Integration of street furniture : benches and tables are made of wood to blend in with the landscape, and signposts and signalisation are green in colour.
  • Quality of roads and traffic : the village centre has been widened with the addition of pavements and protected, secure crossings to improve traffic flow.
  • Cleanliness: technical services staff ensure the village is kept clean and collect garbage on a regular basis.
  • Enhancement of built heritage : the numerous chapels have been enhanced (mowing and planting flowers). The church, a listed building, has been renovated.

Among professionals in the village

Various measures are being implemented by professionals.
For example, at Les Cèdres hotel: planting Lebanese cèdres, creating a vegetable garden, promoting biodiversity.
The actions implemented by each professional can be viewed on their establishment's page on our website, under the ‘Sustainable Tourism’ category.