Contact Winter
Search on the site English Version Menu
Search:
Version Française English Version Nederlandse Versie
booking

COVID-19 information

For your next stay
Information at 16/12/2020 : (Page being updated)

This winter we welcome you from 19 December 2020 to 16 April 2021.

Unfortunately we don't have a date for the opening of the ski lifts to inform you at the moment.

What is certain is that our village will be well open to welcome you from 19 December 2020, you will be able to come and enjoy our charming village during the Christmas festivities!

We will maintain all that we can in terms of animations, activities, services... to offer you a beautiful holiday, while respecting the sanitary rules which are imposed.

Find on our dedicated page the list of all the professionals who adapt and welcome you for the end of the year holidays: Our village adapts to serve you.

 

ACTIVITIES

Ski lessons for beginners, ski touring, snowshoe outings, ice climbing, mountain biking on snow, snowmobiling, dog sledding and even laser games in the snow... despite the temporary closure of the ski lifts, have fun this winter!
Rather in autonomy?
Walking or snowshoeing, cross-country skiing, ski touring, tobogganing... take the time to enjoy our secure areas in complete tranquillity.
Our sports shops offer you all the equipment you need for these activities, for sale or for hire. Take advantage of the opportunity to discover the electric scooter, for example!

 

 
DISCOVERIES
Why not take advantage of your stay to learn about the life and history of our village? Church, chapels, typical chalets and local products... Open your eyes, be curious, delight your taste buds... you will know everything about our destination!
 
 
 
 
THE MAGIC OF THE HOLIDAYS
Christmas market, Father Christmas' presence, torchlight descent, fireworks, Sorlinette activities, tobogganing challenge, treasure hunt in the village... there will be something for the whole family with our programme of activities to discover from this weekend onwards!
 
 
 
 
RESTAURANTS & SHOPS
Click & collect, take away sales, home delivery... Our restaurants, sports, souvenir and food shops are adapted to serve you. Find all their offers on our website.
You haven't made a reservation yet? It's not too late! Some accommodation providers offer discounts, check out our special offers
 
 
 
We haven't booked yet? It's not too late! Some accommodation providers offer discounts, check out our special offers.
 

To prepare your stay in the best conditions, find all the useful information related to COVID-19 in our FAQ below.

Activities (ski lifts, ESF, service providers...

Accommodation

Restaurants, bars & shops

Tourist Office

Information from France Montagne

 

Activities

Packages & lifts

    Are the ski lifts open for our holidays?
    For the moment we do not have a fixed opening date to inform you about the lifts.
     
    Will I have to wear a mask on the slopes?

The mask is only to be worn in the queues and on the ski lifts. The 393 ha of the ski area are to be (re)discovered without a mask to enjoy the pure mountain air, the beautiful landscapes and to ski in complete freedom.
A COVID-19 necklace will be offered at the price of 10€ in the Tourist Offices of the resorts.

 

    What measures have been put in place in the ski area?

Ticket counters, ski lift poles, chairlift safety barriers, automatic ski pass collection terminals... The Sybelles ski area has protected all contact zones during your transport on our ski lifts and in our waiting areas by the company Clear Protect Zone. Thanks to a process that has been used for many years in hospitals and pharmaceuticals, with no allergic or dermatological risk, viral cells (coronavirus, flu, gastro) are destroyed over a period of 1 year guaranteed. Resistant to cold (-40°C) and bad weather, the Sybelles ski area is the very first ski area in France to be equipped with this equipment to protect you and its teams.
 

    Can I get my ski passes refunded?

The Les Sybelles ski area has put in place a sales policy adapted to the situation we all face. When buying a ski pass online, if the customer is unable to use the service purchased in advance because of Covid-19 (illness or inability to travel), the customer will be able to postpone or even cancel the ski pass at no cost.
Consult the special general terms and conditions of sale COVID-19 of Les Sybelles.
 
Find all the Covid-19 health information relating to Les Sybelles on Sybelles.ski

 

French Ski School (ESF)

    What are the measures put in place by the ESF?
        Wearing a mask is compulsory at the beginning and end of the lessons for the instructor and for students aged 11 and over.
        In buildings, for public areas:
            Wearing of the mask is compulsory for people aged 11 and over.
            Hydroalcoholic gel available.
            Disinfection of surfaces.
        Disinfection of equipment on loan (bibs, DVA, etc.).


    Can I get my ski passes reimbursed?
    For all bookings subject to cancellation due to COVID-19, the totality of the sums paid will be, upon presentation of proof (such as a medical certificate or a copy of an institutional decision): postponed if possible, otherwise reimbursed.

Consult the general terms and conditions of sale of the ESF Saint Sorlin d'Arves.

 
 

Accommodation

    What measures have been put in place by accommodation providers?
        Wearing of masks is compulsory in common and enclosed areas.
        Hydroalcoholic gel is available.
        Disinfection of contact surfaces and increased frequency of cleaning.

 

    What are the cancellation conditions for my accommodation?
        We invite you to contact the accommodation providers directly.

 

Restaurants, bars & shops

    What are the measures put in place by sports shops?
        Wearing a mask is compulsory.
        Disinfection of rented equipment.
        Hydroalcoholic gel available.

 

Tourist Office

    What measures have been put in place within the Tourist Office?

    Compulsory mask (for those over 11 years old)
    Hand disinfection (hydroalcoholic gel available)
    Distances to be respected
    Avoid unnecessary contact
    Limiting the number of people inside and welcoming people outside to find out the nature of the requests and direct holidaymakers to the resource person.
    Installation of a wooden partition to increase the distance between the reception area and the visitors
    Direction of traffic (entrance from the front of the building and exit from the rear)
    Regular cleaning and disinfection of premises and equipment

 
Informations of France Montagne :
Skiing is an outdoor activity, and equipment (gloves, skis and poles) is perfectly in line with social distancing. In some public spaces, capacity may be reduced. Wearing a mask is compulsory for everyone aged 11 and over.
 
Infographie Stations et COVID-19
 

A question? Do not hesitate to contact us!

    Tel : +33 (0)4 79 59 71 77
    Mail: info@saintsorlindarves.com
    Facebook : Saint Sorlin d'Arves - Les Sybelles

French Government informations :

Find all the official information on www.gouvernement.fr/en/.

Weather forecast
Lifts
Webcams
Brochures
Map of the village
Shopping