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Our quality commitments

THE QUALITY APPROACH OF THE TOURIST OFFICE OF SAINT SORLIN D'ARVES

1- CLASSIFICATION AND COMMITMENTS OF THE SAINT SORLIN D' ARVES Tourist Office

The Tourist Office of Saint Sorlin d' Arves must question its ability to find effective and traceable answers, to work for the development of tourism, to guarantee a constant quality of service, inseparable from the image and attractiveness of the destination.

The Quality approach is therefore invaluable in terms of management for all staff. It is a matter of taking the time to reflect on our business lines, finding appropriate solutions and constantly improving.

The Saint Sorlin d' Arves Tourist Office received the french certification Qualité Tourisme. It is classified in category I since 2018, belongs to the network of French Tourist Offices.
See the quality policy of the Tourist Office (french version)

 

2- WE ARE INTERESTED IN YOUR OPINION!

 What is your opinion on the services of the Tourist Office?
In order to better serve you, please fill out this questionnaire. It will only take a few minutes.

Fill in the questionnaire satisfaction of the Tourist Office

 

3- YOU WANT TO SEND US A CLAIM?

 To ensure that your opinion is taken into account as efficiently as possible, we invite you to fill in and send us this claim form. It will be sent directly to the department concerned and to the Tourist Office Management. The analysis of these sheets allows to define improvement actions.
Fill out a claim form (french version)

 

4- SUSTAINABLE DEVELOPMENT

The Office de Saint Sorlin d' Arves team is committed to a reasoned management approach to the structure. A charter of eco-responsible actions has been drawn up for this purpose:

  • Manage communication media
  • Manage the distribution of communication media
  • Encourage respect for the environment
  • Common gestures to save energy and water
  • Promote the purchase of energy-efficient and water-saving equipment and products that have obtained an environmental or ethical label or certification
  • Sorting waste
  • Reasoned printing
  • Promote, as far as possible, dematerialized meetings
  • Practising reasoned management of business travel
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